Chase overdue invoices without the awkward call
You’ll finish with: A heads-up, reminders and notices go out in your name, each with a Pay button, automatically and on your terms.
← All help articles- Open Settings → Pricing and set “Invoice terms (net days)”.
This is what “overdue” actually means for your business. The heads-up and every reminder rung count from the due date it sets.
In the app: Open Pricing
- Open Settings → Policies and tick “Auto-send payment reminders & overdue notices”.
The scheduler emails a heads-up 3 days before the due date, then the reminder and the overdue notice, all in your name. Each email has a Pay button that opens the invoice. You don’t lift a finger for these three. Automatic sending is part of Pro.
In the app: Open Policies
- Customise the wording under Settings → Templates.
Tabs “Due soon heads-up”, “Payment reminder (rung 1)” and “Overdue notice (rung 2)” are the three that auto-send. Edit them to sound like you. The pay link goes with each one, even if you take it out of the wording.
In the app: Open Templates
- Review and send the “Letter of demand (rung 3)” yourself.
This rung always stays manual. You review and confirm it, Sumitt never sends it for you.
In the app: Open Payment follow-ups
Worked examples on this page use a concreting job. Signed in, the same article uses examples from your own trade.